Expert Answer - Exercise 5.3 (cont'ed) Organizational chart of the Office of the DVC (Student Affairs)
As a process analyst working for the University of Newtown, you have been engaged by Mark Johnson, the process owner of the student admission process, in a project that aims at improving this process. In order to model the as-is process, you start by collecting relevant information about this process. The available documentation includes the organization chart of the Office of the Deputy Vice-Chancellor (DVC) for Student Affairs where Mark’s team sits, the UML class diagram of the student admission system which supports this process, and a set of relevant organizational policies that you extract from the university’s Web pages.
Based on this documentation, formulate initial hypotheses on how the student admission process works. Next, identify the relevant domain experts to interview and their supervisors whom you should seek approval from.
Solution... Every year, millions of students hit “submit” and send their completed college applications off to colleges and universities across the U.S. Despite the ubiquity of this process, the fate of these digital applications when they reach th...
As a process analyst working for the University of Newtown, you have been engaged by Mark Johnson, the process owner of the student admission process, in a project that aims at improving this process. In order to model the as-is process, you start by collecting relevant information about this process. The available documentation includes the organization chart of the Office of the Deputy Vice-Chancellor (DVC) for Student Affairs where Mark’s team sits, the UML class diagram of the student admission system which supports this process, and a set of relevant organizational policies that you extract from the university’s Web pages.
Based on this documentation, formulate initial hypotheses on how the student admission process works. Next, identify the relevant domain experts to interview and their supervisors whom you should seek approval from.
Solution... Every year, millions of students hit “submit” and send their completed college applications off to colleges and universities across the U.S. Despite the ubiquity of this process, the fate of these digital applications when they reach th...

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