CHIA SẺ KIẾN THỨC KỸ THUẬT

Feb 5, 2018

Giải pháp nâng cao năng lực quản lý quan hệ khách hàng của VietNam Airlines


Vietnam is a country joined the WTO in 2007 and integration into the world economy. In addition to these opportunities, businesses in general and Vietnam Airlines (hereinafter referred to as VNA) in particular face the challenges, risks and competition. To survive and grow, Vietnamese enterprises have to constantly improving competitiveness.

As an air transportation business enterprise, as well as other Vietnamese enterprises,  VNA are faced with the situation of increasingly fierce competition from domestic rivals, including: Jetstar Pacific, Vietjet Air, Air Mekong and foreign airlines flying the same routes. Competition is not only with other airlines that VNA must  compete  with  other means of transportation such as rail transport, road transport, sea transport ...

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